Terms of purchase | IPTV Next

1. About IPTV Next

These terms and conditions of purchase apply to purchases made through iptvnext.org.

You can contact our customer support by email at [email protected] or through the contact methods listed on the Contact Us page.

2. Scope of these terms

These terms apply when you, as a consumer, make a purchase through iptvnext.org.

We offer, among other things:

Digital subscriptions
IPTV boxes
Accessories
Packages containing both equipment and subscriptions

By completing an order, you agree to the terms and conditions in effect at the time of purchase.

3. Prices

All prices displayed to customers in Sweden are stated in Swedish kronor (SEK), unless otherwise specified.

The price displayed at checkout when the order is completed is the price that applies to the purchase.

Any shipping costs for physical products will be displayed at checkout before payment is completed.

Any promotional prices apply during the period or in accordance with the conditions specified for the relevant offer.

4. Orders and customer accounts

When you place an order, a customer account may be created using the email address you provide.

Through My Account, you can, among other things, view information about your orders and subscriptions.

You are responsible for ensuring that the information you provide is correct.

This includes, for example:

Email address
Contact details
Delivery address
Username
MAC address or other device information when such information is required

Incorrect information may result in delayed delivery or prevent the service from being configured correctly.

After completing your order, you will receive an order confirmation containing your order number.

5. Payment

Available payment methods are displayed at checkout.

Depending on the order and availability, payment may, for example, be made using:

Card
Klarna
Revolut
Bitcoin

Card payments and other electronic payments are processed through external payment providers. We do not store complete card details.

Klarna

Payments made through Klarna may, in some cases, require additional processing time before they are confirmed in our system.

In certain cases, this may take up to 24–36 hours.

The order will be processed once the payment has been confirmed.

Bitcoin

When Bitcoin is selected as the payment method, the payment information is displayed directly at checkout.

This includes:

Bitcoin address for the order
Exact BTC amount
QR code
Payment status

The Bitcoin address is unique to the specific order and must only be used for that order.

The payment request remains valid for the period specified on the payment page.

The order will be processed once the payment has been registered and has received the required confirmations.

Bitcoin transactions normally cannot be cancelled or reversed once they have been sent.

6. Delivery of digital subscriptions

Digital subscriptions are processed after payment has been confirmed.

Once the order is ready, you will normally receive your subscription details at the email address provided when placing the order.

Delivery is usually automated, but processing times may vary depending on the payment method and technical circumstances.

If you have not received the information, you should first:

Check that the payment has been confirmed.
Check your inbox.
Check your spam or junk folder.
Check that you provided the correct email address.

If the order has been fully processed but the information is still missing, you can contact our customer support.

7. Delivery of boxes and accessories

Physical products are shipped to the delivery address provided when placing the order.

Available delivery options and any shipping costs are displayed at checkout.

Please inspect the shipment when you receive it.

If the product is damaged, incorrect, or an item is missing, please contact us as soon as possible and provide your order number.

8. Defects and complaints

If a physical product is defective, you are entitled to the rights provided under applicable consumer protection law.

Please contact us as soon as possible after discovering the defect and provide your order number.

For digital subscriptions, the corresponding consumer protection rules applicable to digital services apply.

If the service does not function as agreed, please contact customer support so that we have the opportunity to investigate and resolve the issue.

Depending on the nature and extent of the issue, you may be entitled to remedies such as correction of the defect, a price reduction, or other remedies available under applicable law.

These terms do not limit any mandatory consumer rights you may have.

9. Use of the subscription

A standard subscription is intended for one simultaneous connection unless otherwise stated for the product you purchased.

Products such as Tvilling or Trilling may allow multiple simultaneous connections in accordance with the relevant product description.

The subscription may not be resold or used commercially without a separate agreement.

You are responsible for keeping your login details secure.

If misuse is suspected, we may take reasonable measures to protect the service and the account.

Where possible, we will contact you before applying a permanent restriction.

10. Channels and content

The selection of channels and content may change over time.

Individual channels, categories, or other content may:

Be added
Be changed
Be renamed
Be temporarily unavailable
Be removed

The current channel selection is displayed on our website.

We therefore cannot guarantee that any particular channel or programme will remain available throughout the entire subscription period.

11. Operation and availability

Digital services depend on, among other things, internet connections, devices, applications, networks, and external technical systems.

Temporary service interruptions, maintenance, or technical issues may therefore occur.

We work to restore the service as quickly as possible when the issue is within our control.

Issues caused by the customer's internet connection, local network, device, or third-party application must be troubleshooted separately.

12. Support

Customer support is available every day between 08:00 and 22:00 Swedish time through the contact methods listed on the Contact Us page.

When contacting support, you should provide:

Order number
The device you are using
The application you are using
A clear description of the issue
Any error message you have received

Never send passwords, recovery phrases, card details, or other sensitive security information.

13. Personal data

We process personal data in accordance with our Privacy Policy.

See:

14. Disputes

If you are dissatisfied, we ask that you contact us first so that we have the opportunity to try to resolve the issue.

You can find our contact details on the Contact Us page.

Your statutory consumer rights are not affected by these terms.

15. Changes to these terms

We may update these terms when necessary.

As a general rule, orders that have already been completed are governed by the terms that were in effect at the time the purchase was made.

The latest version of these terms will always be published on our website.